Tile And Stone Care

Recommendations after your project is complete

1. After grouting is complete, please allow 8 hours before walking on the surface.
2. Allow at least 72 hours after installation (so new ceramic tile and grout can fully dry) before damp mopping.

Preventive maintenance / tile cleaning tips

• Damp mop weekly — Wipe down your ceramic floor with a damp mop at least once a week (or more often in heavy-traffic areas). Make sure any cleanser is compatible with grout cleaning (neutral pH) and won't stain the grout. Never use a detergent or soap — it can dull the surface or promote mildew. Routine cleaners should never contain acids, vinegar, chlorines, or ammonia, as these chemicals can damage and discolor grout or the surface of the stone or tile.
• Use protective mats — Good-quality entry and exit mats help protect ceramic tile from premature wear. They trap dirt, sand, grit, and substances like oil, asphalt, or driveway sealer before they reach your floor. Mats are also useful at heavy pivot points such as in front of a kitchen sink or stove. Affix felt or similar pads to the legs of metal, iron, wood, or plastic furniture on tile. Exterior metal furniture placed on tile floors or patios may rust and cause staining.

Product expectations

• Tile and stone offer the distinction of nature itself. Variations in size, color, texture, and pattern should be expected and enjoyed — this is a source of their natural beauty.
• Tiles are special-order. They may be ordered in full boxes only and may not be returnable.
• Most tile and stone products are labeled for shade and color variation using one of these ratings: V-1 Low (low shade and texture variation within each carton), V-2 Moderate (distinguishable differences in texture and pattern within each color), V-3 High (high shade and texture variation within each carton), or Random (random variations of shade and texture within each carton).